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Excellence in Customer Interaction

Award  Winning Contact Center Solutions

Outstanding Customer Experience



For businesses managing both inbound and outbound customer interactions, Tikal offers a complete solution on a single interface.


Our end-to-end capabilities facilitates high quality customer service and support

as well as provides the framework for high impact customer or market outreach,

all on one unified platform, increasing efficiency and effectiveness.


The deployment, configuration and operations of the Tikal Contact Center are

straightforward and intuitive. The blended solution provides feature-rich

functionality to support all inbound and outbound customer interactions and

is offered with a wide set of open APIs for integration with popular ERP, CRM

or BI systems.

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