Excellence in Customer Interaction
Award Winning Contact Center Solutions
Outstanding Customer Experience
For businesses managing both inbound and outbound customer interactions, Tikal offers a complete solution on a single interface.
Our end-to-end capabilities facilitates high quality customer service and support
as well as provides the framework for high impact customer or market outreach,
all on one unified platform, increasing efficiency and effectiveness.
The deployment, configuration and operations of the Tikal Contact Center are
straightforward and intuitive. The blended solution provides feature-rich
functionality to support all inbound and outbound customer interactions and
is offered with a wide set of open APIs for integration with popular ERP, CRM
or BI systems.