Who we are
Voxtron Thailand has offices/affiliates in Germany, Austria, Belgium, Italy, Turkey,Tunisia, Hong Kong, Portugal and United Arab Emirates (Dubai).
For over a decade, we have been providing affordable customer engagement optimization solutions from leading technology vendors such as Enghouse interactive. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor.
Amongs the customers of Voxtron are large outsourced call centers and service providers, medium-sized and large companies, municipalities, bank and insurance companies, wholesale & retail companies etc.
What we do
Voxtron specializes in providing customer engagement/interaction optimization solutions such as Omni channel contact centre, Self service applications, CRM solutions, attendant operator consoles, Workforce optimization suit, Social Media monitoring etc. These solutions help organizations enrich customer interactions, improve business processes, and optimize their workforces in order to enhance loyalty, increase revenue, mitigate risk, and manage operational costs. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements. Our solutions are based on the realization of numerous projects and the needs of our customers.
Solutions today are rarely simple — they demand technologies from a range of vendors plus skills across a number of disciplines. We have a highly skilled, highly experienced, highly competent resources to deliver the most challenging projects. Our involvement spans consulting, design, implementation and comprehensive post-sales support, including 24/7 cover and a quick response time, which is unmatched and unique to the region.