Privacy Policy for Customers
Voxtron Co., Ltd. recognizes the importance of protecting personal data and is delighted that you are interested in using our services. This Privacy Policy has been prepared to govern the collection, use, and disclosure of personal data of data subjects who use our services, conduct transactions, or participate in any activities. It applies to all products and services within the company’s group, including websites, social media platforms, and any other channels that may be developed in the future. The company adheres to the principles, mechanisms, supervisory measures, and management of personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019).
We may amend this Privacy Policy from time to time. Any updates or changes will be announced on our website. This policy was last revised and became effective on January 1, 2020.
1. Personal Data We Collect
The company collects personal data that you provide for lawful purposes and within the necessary scope of our operations. All personal data must be collected with the consent of the data subject. Collection will be carried out only to the extent required to fulfill the company’s objectives. Consent may be obtained electronically or through other methods as determined by the company.
Additionally, we may collect further information after you have engaged in transactions, whether as an individual or a legal entity, in order to enhance your user experience and provide the best possible service.
2. Processing of Personal Data
We process your personal data to provide services that you have registered for or requested, and to deliver the highest level of service efficiency. Your data may be used for the following purposes:
a. To create and manage user accounts
b. To deliver products or services
c. To improve products, services, or user experience
d. For internal business administration
e. For marketing and promotional activities
f. For after-sales services
g. To collect feedback
h. To process payments for products or services
i. To comply with terms and conditions
j. To comply with applicable laws and regulations issued by governmental authorities
3. Storage and Security of Personal Data
We maintain the confidentiality, integrity, and availability of your personal data to protect it from loss, unauthorized access, use, alteration, modification, or disclosure. We implement administrative, technical, and physical safeguards to control access to and the use of personal data.
4. Disclosure of Personal Data
We may disclose your personal data to third parties with your consent or as permitted by law. We may also share personal data within the company when necessary to improve and develop our products or services. Internal data aggregation may be performed to provide greater benefits for you and other users in accordance with this policy.
5. Rights of Data Subjects
As the owner of your personal data, you have the following rights:
a. Withdrawal of Consent – You may withdraw your consent for the collection, use, or disclosure of your personal data.
b. Access to Personal Data – You may request access to or a copy of your personal data, or request disclosure of how your personal data was obtained.
c. Data Portability – You may request to receive your personal data in an electronic format and have the right to transfer it to another service provider.
d. Objection to Processing – You may object to the collection, use, or disclosure of your personal data.
e. Deletion or Anonymization – You may request that your personal data be deleted, destroyed, or rendered anonymous.
f. Restriction of Processing – You may request that we suspend the processing of your personal data, either in whole or in part, temporarily or permanently.
g. Correction of Data – You may request correction or modification of your personal data to ensure it is accurate and up to date.
h. Filing a Complaint – You have the right to file a complaint with the relevant government authority if you believe that the company’s collection, use, or disclosure of your personal data violates the Personal Data Protection Act B.E. 2562 (2019).
6. Contact Information
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us or our Data Protection Officer (DPO) at:
Voxtron Co., Ltd.
Head Office: 118/1 Vibhavadi-Rangsit Road, Chomphon, Chatuchak, Bangkok 10900, Thailand
Email: support@voxtron.co.th
Telephone: 02-105-4318