Excellence in Customer Interaction
Award Winning Contact Center Solutions
Outstanding Customer Experience
The Tikal’s award-winning Contact Center platform delivers all the benefits of large custom-built systems at a competitive cost and reduced complexity. The company has vast experience in call center design, deployment and operation along with similiar experience with contact centers that manage mission-critical systems.
Today, with the Tikal Contact Center, the direct correlation between great service and business success is now within the reach of SMBs and mid-market companies.
The features of the Tikal Contact Center have been designed with effective and intuitive operations as a top priority. The system can be easily and efficiently deployed as a complete contact center solution in a short period of time, enabling immediate use of the system, which is a great saving by itself.
The Tikal Contact Center can be provided as a fully integrated system with an advanced, feature-rich communication system (the Tikal PBX system).
The Tikal Contact Center provides the following main turnkey capabilities: